Shipping policy

Effective September 14, 2026.

Shipping and local pickup

This policy applies to physical products, including bowls and accessories. Event and training ticket terms are provided separately on the relevant ticketing platform.

Dispatch and United States delivery

Orders are generally dispatched within two business days. US orders generally ship using UPS Ground or FedEx Home Delivery. Delivery after dispatch is generally within one week, depending on the destination. Shipping charges are calculated and paid at checkout based on the delivery address and available service.

Dispatch and delivery estimates are different. If we cannot ship within the promised time, we will contact you about the delay and provide the cancellation and refund options required by applicable law.

Local pickup

Pickup is available by appointment at 531 Encinitas Blvd. Suite 107, Encinitas, CA 92024. Email info@sacredsoundofthesoul.com or call (877) 486-4446 to arrange a pickup time before travelling to the gallery.

International orders

International shipping charges are calculated and paid at checkout. Import duties and taxes are not included in those charges or in the price you pay us and are paid separately by the customer.

Delivery options and timing depend on the destination. International delivery may take longer because of customs clearance and local delivery processes. If your destination or an appropriate shipping option is not available at checkout, contact info@sacredsoundofthesoul.com before ordering so we can confirm the available arrangements.

Delivery problems and returns

For delayed, missing or damaged deliveries, contact info@sacredsoundofthesoul.com or (877) 486-4446 with your order number. Our Returns and Refunds Policy explains the seven-calendar-day damage-reporting cutoff where lawful, our payment of return shipping for eligible items damaged upon arrival, customer-paid shipping for exchanges, and applicable consumer rights.